BLMo PRODUCTS

At this time, we ship to New Zealand and Australia. Unfortunately, we are unable to ship to P.O. box at this time

All orders are shipped from our facilities in Auckland, New Zealand.

In New Zealand, we offer free shipping for all orders exceeding NZD 100. For orders under NZD 100, a nominal shipping fee of NZD 10 is applied. For our customers in Australia, a flat shipping rate of NZD 20 is charged for each order, regardless of the total purchase amount. While we strive to provide timely delivery, please note that we cannot guarantee specific arrival dates with our free shipping options.

Once your order is placed, you'll receive an email with your tracking information. If you do not receive the email within a day, please check your "spam" folder. Your order will be shipped within 1-3 business days. If you believe your package was lost, please send an email to marketing@thezonepharma.com. We cannot replace items until the package has been confirmed to be missing.

Unfortunately, shipping costs are non-refundable. You are responsible for paying the shipping costs to return the items.

If you made any errors while entering your order, please contact us directly at marketing@thezonepharma.com. We will do everything we can to ensure the correct delivery of your order.

Immediately report any delivery issues by contacting us directly at marketing@thezonepharma.com. It is crucial that you contact us quickly, as we are unable to assist with items outside of the 30-day return policy timeframe. We require a photo of the damaged items and/or package. Any damaged package will need to be returned to our warehouse for further evaluation. Our team will reach out to send a replacement.

We are so sorry that you were not satisfied with your purchase, but we understand and want you to be happy. To start the return process, please contact us directly at marketing@thezonepharma.com.

Both! BLMo products are designed to be effective for both men and women. In our clinical trials, participants included both genders, reflecting our commitment to addressing hair loss universally.

Finasteride blocks the conversion of testosterone to DHT by binding to 5-alpha reductase, which can cause side effects due to hormonal interference. In contrast, BLMo products targets the reduction of DHT activity indirectly by reducing inflammatory cytokines like IL-6 in the hair follicles, thus minimizing inflammation and oxidative stress without disrupting hormonal balance.

Take one capsule per day with food. Consistency is crucial for effectiveness. We recommend taking Hair Nutrition daily for at least 3-6 months to achieve noticeable improvements in hair health.

Apply Hair Activator daily to your scalp. It's important to apply it generously and evenly to cover all areas, enhancing protection against hair shedding and thinning.

Yes, both our Hair Nutrition and Hair Activator have a shelf life of 2 years.

Yes, BLMo products can be safely used alone or in conjunction with other hair growth products to potentially enhance overall results.

If you are currently using Minoxidil, stopping its use abruptly can lead to increased hair shedding. We suggest gradually decreasing Minoxidil use over a 2-3 month period while integrating BLMo products into your routine to help transition without significant hair loss.

Yes, it's normal and temporary, so there's no need to worry. When you begin a new hair loss treatment, it's common to experience some initial shedding. This happens because the treatment is making room for new, healthier hair by shedding older, weaker hairs. This early shedding phase is a positive sign that the treatment is starting to work. Remember, this is just a temporary phase. If the shedding continues for a long time, consider consulting with a healthcare professional to make sure everything is okay.